Are you passionate about enabling a data driven organization? Do you want to make an impact with your work at a mission driven, world class medical center? Are you adept at wearing multiple hats and leading a team of diverse skill sets?

The Director of Enterprise Analytics Enablement & Operations will be responsible for leading and developing multiple areas within the Enterprise analytics team which sits within the Department of Informatics & Analytics.  This senior-level position will require strong leadership skills, ability to drive strategic initiatives related to data governance, knowledge management, data and analytics literacy, technical design and analytics infrastructure, and program operations. The successful candidate will manage and grow a team of 10+ FTE, which can include other people managers and individual contributors, and work closely with client relationship leaders within enterprise analytics, as well as cross functional teams in Informatics & Analytics like Enterprise Data Services, to ensure the effective functioning of the Enterprise Analytics Team and the enablement of a data driven culture at DFCI.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

Key responsibilities of this role are in the following areas

1. Analytics Infrastructure, Technical Design and Process Management:

• Lead team managing the BI and analytics infrastructure, ensuring optimal performance, scalability, and reliability.
• Establish and drive adoption of processes and best practices for technical design, enabling scalability and adopting FAIR principles
• Collaborate closely with the enterprise data services team and other functional teams in Informatics & Analytics to align on data architecture strategies and analytics tools

2. Knowledge Management (aka Analytics Asset Management) and Data Governance:

• Lead and grow team developing and implementing an analytic asset management system and process to organize and make analytic assets easily findable, and accessible to anyone who needs them.
• Define and establish data governance program--processes, policies, and standards to ensure data quality, integrity, and security.
• Collaborate with the manager of knowledge management and data governance, stakeholders, and client relationship leaders to drive effective adoption and adherence to data governance practices.

3. Analytics Education and Training:

• Build team to develop and deliver educational programs and training initiatives to enhance data literacy and promote effective data utilization throughout the institute.
• Develop mechanisms & programs for providing guidance and support to employees on basic data concepts, analytical tools, and techniques for informed decision-making.
• Foster a culture of data-driven decision-making by promoting awareness and understanding of data's value across the organization.

4. Program Management & Operations:

• Provide leadership and direction to the program team, ensuring alignment with organizational goals and objectives
• Collaborate with the program manager to ensure successful planning, execution, adoption, and monitoring of key initiatives and day to day program operations
• Provide forward and innovative thinking on program management approaches and processes for a scalable enterprise Business Intelligence function

Qualifications:

• Bachelor's degree in a relevant STEM field (e.g., Computer Science, Information Systems, Analytics) is required. A master's degree is preferred.
• Extensive experience (15+ years) in business intelligence, data analytics, or related roles, with 7+ in a biomedical or healthcare setting preferred.
• 7+ years of direct people management and leadership experience in a business intelligence and analytics team with a focus on the following areas preferred: managing technical infrastructure, data architecture, implementing data governance practices, data literacy and program management.

Knowledge, Skills and Abilities Required:

Technical

• Excellent understanding of data management principles, data governance frameworks, and best practices in data design and architecture.
• Strong expertise in Tableau, SQL, cloud platforms like Snowflake and MS Azure preferred
• Excellent understanding of the concepts and process of designing compelling analytics education and training programs for the business

People Management

• Proficient in guiding and supporting career development and performance management, and in developing new managers/leaders.
• Proven experience in leading and developing high performing teams

Client Services, Collaboration, Communication 

• Strong service orientation.
• Ability to routinely establishe new projects and collaborations independently.
• Expert at presenting results persuasively and accurately verbally or in writing, and in delivering good or bad news.
• Able to say no when required.
• Works comfortably across teams and groups.
• Excellent interpersonal skills; able to interact effectively with all levels of staff and external contacts.
• Ability to collaborate effectively across the I&A department and other DFCI partners.
• Curious and eager to learn about others’ work and perspectives and to develop deep knowledge of areas served.
• Ability to consistently determine best approaches to problems.
• Excellent at identifying and validating the business value of initiatives.
• Able to skillfully educate the business on the importance of leveraging data & analysis for decision making and enable the embedding of a data driven culture.
• Ability to skillfully and routinely create, cultivate, and leverage cross-group, cross-departmental (e.g., I.S.), and external (e.g., vendor) relationships with a big picture view of DFCI benefit.

Project and Portfolio Management

• Outstanding project, program, and portfolio manager, with excellent analytical, organizational, and time-management skills.
• Impeccable accuracy and attention to detail, quality, and compliance.
• Ability to skillfully manage simultaneous projects in different areas with a portfolio approach.
• Ability to grow and manage capital and FTE budgets effectively, as an effective steward of DFCI resources.

Mindset

• Demonstrates self-awareness, professionalism, agility and flexibility, a strong work ethic, appropriate humility, and the ability to lead through challenging situations.
• Thinks and acts consistently with a broader “we” mentality, i.e., what’s best for the group as a whole vs. self and “my team”.

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